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Benefits of the Bell prepaid long distance card:
Using your Bell prepaid long distance card:
- How do I use my card to place my call?
- How does the card work with my cell phone?
- Can I use this card for overseas calling?
- Is there a charge to use it from the USA?
- Can I use this card from overseas to call back home?
- Can I make another call once I am done with my first call without having to re-dial and re-enter my account number?
Recharging your Bell prepaid long distance card and other features:
Balance inquiries and customer service:
- I still have a balance on my account. Can I transfer this balance to another account?
- Where can I speak to someone to obtain additional information on the Bell prepaid long distance card?
- Rates and pricing
Purchasing a Bell prepaid long distance card:
Benefits of the Bell prepaid long distance card:
What are the benefits of the Bell prepaid long distance card?
The Bell prepaid long distance card can be used not only as a coin replacement for local calls from Bell payphones in Ontario & Quebec at $1/call, but also as a prepaid long distance service from any type of phone.
- No connection fees—No hidden charges!
- Competitive long distance rates, 7 days a week, 24 hours a day—5.5¢ per minute anytime in Canada and in the USA
- Call to over 250 countries worldwide
- Access from any phone—cell phone, payphone and home phone
- 1-800 access available nationally at NO additional cost
- Swipe access from Bell payphones - no need to dial anything
- Hassle-free budget control—account balance at the beginning of every call
- The card linking feature ensures you are getting the entire value of your card by transferring the remaining balance from one card to another. Also allows you to continue using the same account number
- Recharge your account anytime through numerous options!
Using your Bell prepaid long distance card:
How do I use my card to place my call?
To place your call, dial 1 866 744-5556, and simply follow the voice prompts.
For calls within Canada, the USA and the Caribbean, dial 1 + area code + phone number.
For international calls, dial 011 + country code + city code + phone number.
How does the card work with my cell phone?
Simply make your call as outlined above. You will be charged the Bell prepaid long distance card rates for your long distance. Your local and roaming service will be billed by your cellular service provider.
Can I use this card for overseas calling?
Yes, you can place your calls from Canada and the USA to over 250 countries worldwide.
Is there a charge to use it from the USA?
Yes, an additional 10¢ per minute applies for calls originating in the USA.
Can I use this card from overseas to call back home?
No, you can only place calls from Canada or the United States of America.
Can I make another call once I am done with my first call without having to re-dial and re-enter my account number?
Yes, to place another call, simply stay on the line and follow the voice prompts.
Recharging your Bell prepaid long distance card and other features:
Why use our new Recharge feature?
The Recharge feature allows you to add value to your existing account online, with an agent or through your landline and earn FREE BONUS minutes! This feature allows you to keep using the same card number - no more need for multiple cards!. The Auto Recharge feature rewards you with up to 25% in FREE BONUS MINUTES.
How to recharge your card?
There are four different ways to recharge your Bell prepaid calling card-and you'll earn a recharge bonus each time!
Auto Recharge (online): make sure you never run out of minutes by setting up Auto Recharge through your online account. Your balance will be automatically topped up when it falls below an amount you choose.
Recharge (online): log in to your online account and click on "Recharge" button to add minutes to your card.
Dial 1-900-RECHARGE: one call and the additional balance will automatically be billed to your landline account.
Dial one of the following three numbers for 1-900-RECHARGE service:
- 1-900-565-5500 for $5 recharge
- 1-900-565-5510 for $10 recharge
- 1-900-565-5520 for $20 recharge
Call customer service: our bilingual agents are standing by to recharge your card for you
Other features
Card balance update:
Once the card number is entered, the system will indicate the account balance available in dollars.
Time available per call:
Once the destination number is entered, the system will indicate the minutes available for the call.
Card linking:
The balance remaining on one card can be transferred to another card.
Recharge:
Earn up to 20% in recharge bonus minutes.
Cards can be recharged on our website, with an agent with a minimum of $5 billed to a major credit card (Visa, MasterCard or American Express). You can also recharge your card by billing the charges to your landline.
Auto Recharge:
Earn up to 25% in auto recharge bonus minutes.
Never run out of minutes! Just set up your profile and let auto recharge do the rest.
AutoPIN:
The Auto PIN feature stores your home or work phone number in our system so that you can place your calls directly (without entering a PIN). You can set up Auto PIN through your online account. Please note that this service works for the majority of landlines and business lines.
Simply dial the following Auto PIN access number : 1 866 293-5554
Important note: Even if AutoPIN is active, you will need to enter your PIN should you dial the regular access number, 1 866 744-5556
SpeedDial:
No need to enter any number to call - simply set up your Speed dial online!
Origination:
Calls can originate from Canada, the United States and all countries included in the Canada Direct Service.
Time remaining warning:
Announcement when 2 minutes remain.
Magnetic stripe/Swipe access:
Value added feature for easy, efficient use when calling from payphones.
Balance inquiries and customer service:
I still have a balance on my account. Can I transfer this balance to another account?
Yes, the card linking feature allows you to transfer the balance from one account to another. Simply call 1 888 806-6609 and follow the voice prompts for the card linking feature (menu option 1).
Where can I speak to someone to obtain additional information on the Bell prepaid long distance card?
Contact customer service at 1 888 806-6609. We provide bilingual customer support between 7 a.m. and 10 p.m. (Eastern Standard Time), 7 days a week, and a representative will be happy to answer any questions regarding our service.
Rates and pricing
$1 local calling:
Coin replacement for calls made from Bell payphones in Ontario and Quebec.
Minimum 3 minute charge:
The minimum charge will not exceed $1 unless the per minute rate is higher than $1. When the per minute rate is higher than $1, only 1 minute charge will be applied. Afterwards, one minute billing increments apply.
One rate anywhere in Canada:
Call from anywhere in Canada to anywhere in Canada for 5.5¢ per minute. Calls originating and terminating in northern British Columbia, Yukon, Northwest Territories, and Nunavut, are subject to a new surcharge of 14¢/minute and 11¢/minute respectively.
Purchasing a Bell prepaid long distance card:
Where can I buy Bell prepaid long distance cards?
Bell prepaid long distance cards are available at participating retailers. See retailer list